ILHA | Heartland

Top-of-class tech that makes every day work better

Simplify your hotel operations with the right payments, point of sale and payroll solutions from Heartland — the preferred partner of the International Luxury Hotel Association.

Ready to get started?

Create the ultimate hotel experience

Free yourself from the back-office grind

Let Heartland upgrade your hotel’s business technology management so you can focus on what matters most — the guest experience.

Manage room inventory, set rates and avoid costly errors with smart automation
Streamline reservations — whether booking directly through your site or an online travel agency and more
Connect, scale and unify your operations

Handcrafted solutions for hoteliers like you

Deliver a better payment experience

Now you have access to fast, secure, simple payment solutions that can help you do so much more for your business.

Easily integrate with existing hotel operations and property management systems like ThinkReservations
Accept all major payment types online, in person or over the phone, and get paid even faster — next-day funding available*
Rely on customized pricing and 24/7, US-based customer support
Protect your business with fraud prevention and data security tools

Make payroll seamless

Receive on-demand access to HR professionals through our comprehensive, web-based payroll solution.

Access a team of payroll specialists whenever you need a helping hand
Offload tedious, time-consuming tasks onto a powerful payroll solution
Protect sensitive payroll data with our regularly updated, robust data security measures
Choose from transparent pricing plans that offer the flexibility you deserve

Discover a smarter point of sale

Make the most of your hotel restaurants and retail gift shops and enhance the customer experience with our point of sale systems.

Seamlessly integrate with existing property management software systems
Fit any tech comfort level with a simple, user-friendly interface
Utilize inventory management and purchasing/receiving tools
Capture customer data to better manage your business

The service and support you deserve

Claim your rights

We are a leading business advocate, introducing the industry’s first Merchant Bill of Rights to promote fair practices on behalf of business owners.

Count on security

Every Heartland Secure™ transaction is protected by industry-leading, end-to-end encryption technology and backed by a comprehensive breach warranty.

Connect 24/7

You receive the best customer support in the industry. Customer service agents based in the US answer your call in less than 30 seconds on average.

*Applies only to credit card transactions. Does not include other associated processing fees for processing debit or prepaid cards or other associated processing fees. Surcharge functionality is not available in the following states: Connecticut, Massachusetts, Maine and Oklahoma. Not all states permit the imposition of a surcharge or the operation of a cash discount program and there are limitations and policies that are state-specific. Compliance with state and federal surcharging and cash discount laws is the exclusive responsibility of the merchant. Additional terms, conditions, restrictions, and exclusions may apply. Void where prohibited.

Provide the flawless service your guests expect